What Do Patients Hear When They Are Placed On Hold?
Generic music that came with the phone system? Silence? Outdated recordings?
Does That Bother You?
No One Likes To Place Patients on Hold...
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On average, a 7 provider orthopedic group handles over 300,000 calls per year. 50% of calls are placed on hold. 150,000 impressions. How does it sound?
-Connie L Haas, Administrator
Huntingdon Valley Surgery Center
“As most of us have on hold music or information, we found IntelliSound very easy to work with in getting things going initially. Since then, it has been a breeze as well. We really do very little work, other than uploading the new recordings (quarterly) into our system.”
-Jim Kidd, CEO
Advanced Bone & Joint
“The folks at IntelliSound are very easy to work with, including when notifying or working with deadlines, modifying existing scripts, and in general communication. And we are happy that our patients receive timely, relevant tidbits of information/advice presented in a short, professional format.”
-Peter Chu, MD
ABC Pediatrics of Asheville, P.A.