"I have enjoyed using IntelliSound for our Marketing Message On Hold needs. They are easy to work with and their recordings make sure we project the right image. It's a cost effective way to educate our community on our many services and programs. We especially like how we can update the recordings on a regular basis."
"As most of us have on hold music or information, we found IntelliSound very easy to work with in getting things going initially. Since then, it has been a breeze as well. We really do very little work, other than uploading the new recordings (quarterly) into our system."
"We have been using their services for almost a year and have been very pleased. I like not being locked into a "forever contract" as many other vendors have you do."
"We've been using IntelliSound for about a decade which speaks to the ease of use, customer service, and all around satisfaction with the product. We would never use a product that long if we were not happy."
"IntelliSound has given us the ability to keep our on hold message updated and fresh. Outside the regularly scheduled updates, they are very flexible when immediate changes are needed. The best part of IntelliSound is their customer service. They prompt you when it is time for new information and material is sent to you very quickly. It is nice to have a vendor who continues to focus on the customer."
"I've used IntelliSound for over 10 years. They are easy to work with and their recordings help our practice sound professional and provide great information to our patients. I especially like how we can update the recordings regularly and the holiday program."
"The folks at IntelliSound are very easy to work with, including when notifying or working with deadlines, modifying existing scripts, and in general communication. And we are happy that our patients receive timely, relevant tidbits of information/advice presented in a short, professional format.”
“We have used IntelliSound for many years and are very happy with the product. They came up with a script of everything we want our patients to know about us from pre-op through billing along with all of the services we provide and how to access us, our website and Simple-Admit. We update changes quarterly and we even added a menu to reach the nurses, billing and/or scheduling. They are very helpful, and it was easy to set up.”
“We’ve been long-time users (15+ years) of IntelliSound. They are extremely easy and pleasant to work with. We’ve never had one poor experience. We receive timely reminders for quarterly updates to help us stay on track, which I appreciate when things get busy. We’ve changed our phone system three times over the years and the integration with each one was seamless. I can say that IntelliSound is one of the most consistent and pleasant vendors we deal with!”